Inefficient medical industry in Singapore

I really feel that the medical industry in Singapore really needs to buck up if it truely wish to be a regional medical hub. It should not only cater to the rich but also to the poor. Seems like everything in Singapore is money driven, there is no empathy, even for the medical industry in Singapore.

You want it to be fast? Pay money and everything would be accelerated and there would be enough blood in the blood bank. If not I am afraid you would need to wait for the superiors to clear and need to fill in forms after forms to get clearance and hopefully you don’t die before we process your request.

There is a recent news of a lady died while giving birth because hospital doesn’t have enough blood and require documents after documents to release blood from the blood bank. But think of it, if the person is an important person, would all these thing happen?

I had to request test results so that I could send them to the SAF MO. Why? Because SAF don’t wish to pay money for the request of test result and don’t wish to handle the documents in case they misplace it. So it became my responsibility to request it and fax over to them when they had a request for medical records (RMR) procedure.

Back to the request part, I actually sent an email to the specialist (in NUH) to help me regarding the test results on the 8th of June 2007. Great, they kind of process the email on the 19th June 2007 by forwarding to the specialist in charge. Which the specialist instructed the department on 26th June 2007 to send me the results via snail mail. On the 26th June 2007, they actually emailed me if I have received the results. Well, what results? I received nothing in my mail box. Replied to them promptly on the 26th June 2007. Waited… No reply from them.

Replied to the email again on 9th July 2007. Waited… No reply from them.

Replied to the email AGAIN on 15th July 2007. Waiting.

Thumbs down for the medical sector in Singapore. I guess Singapore is a place where only the rich can survive. Not rich? Left on the road to die. Too bad for you.