Stupid M1 failed me again

I couldn’t do an outgoing call on the 3G network for more than an hour in school! It seems like the UTMS for M1 is down. During this period of time, my phone would just prompt me “Connection Error” whenever I tried calling out. If I were to call M1 helpdesk,, they would simply ask me to service my handphone, reboot it, or even re-seat my SIM card.

To isolate the problem to 3G, I fixed my phone connection to use only GSM, crossed my fingers and tried calling to one of my friends. Viola! The call got connected! Any M1 helpdesk personnel will casually tell you that your handphone’s 3G capability is faulty and it is time to service it.

I shifted to another location and was clearly out of the suspected faulty cell. Swapped back to UTMS and made a successful call.

I wonder why am I paying for a problematic handphone service. What happen to their slogan of “anywhere under the Sun”? Oh, it was drizzling that evening, perhaps that is why.