RMA – Brand-new APC BK650 UPS failed after 1.5 month

Around seven weeks back, I installed and wrote about adding the APC UPS backup power to my NAS. The brand-new APC UPS worked for around 1.5 month before it started beeping audibly and the replace battery indicator turned on. It is either a bad APC UPS product or my bad luck in getting a lemon. How was the APC UPS RMA process? It was borderline unacceptable.

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